Managed Services Consultant
Are you solution-oriented, a strong communicator, and energised by helping customers optimise their ERP processes? To further strengthen our team, we are looking for a motivated Consultant who supports customers in getting the most out of Microsoft Dynamics 365 Business Central, complemented by our industry-specific solutions Distri Apps and Steel365.
Based at iFacto Business Solutions in Breda, you will be a key point of contact for customers using our solutions, helping them with functional questions, improvement requests, and small-scale projects.
Profile
- You have knowledge of ERP solutions and preferably experience with Microsoft Dynamics 365 Business Central.
- You are curious about industry-specific business processes and eager to deepen your expertise in solutions such as Distri Apps and Steel365.
- You are a good listener, ask the right questions, and quickly identify the core of a customer's challenge.
- You have strong analytical skills, are solution-oriented, and can distinguish between priorities and details.
- You are customer-focused, proactive, and communicate clearly with both customers and colleagues.
- You thrive in a no-nonsense environment where initiative and hands-on collaboration are valued.
Job description
- You are the first point of contact for customers running Microsoft Dynamics 365 Business Central, Distri Apps, and Steel365.
- You handle incoming functional questions, support tickets, and change requests based on priority and business impact.
- You actively engage with customers to fully understand their questions or challenges, analyse the situation, and provide the appropriate solution or feedback.
- You collaborate with colleagues on small projects, process improvements, and the further development of our services.
- You help customers continue to use their ERP solution successfully and efficiently while proactively identifying opportunities for improvement.
- You build trusted relationships with customers and act as a dedicated contact person for part of the customer base.
What do we offer?
- A challenging and varied position within iFacto Business Solutions in Breda.
- The opportunity to work with modern ERP technology built on Microsoft Dynamics 365 Business Central.
- An environment where you can further develop your expertise in industry-specific solutions for distribution and steel trading, such as Distri Apps and Steel365.
- Collaboration with experienced and committed colleagues in a professional yet informal team.
- Plenty of room for autonomy, knowledge sharing, and personal growth.
- Practical tools such as Microsoft Teams, Jira, and remote support solutions to help customers effectively and efficiently.
Dynamics 365 Business Central consultant
We are looking for an experienced consultant. You have extensive product knowledge and experience with business processes as you will advise companies in the construction sector (contractors, road construction, metal fabrication, finishing firms, etc.) on transitioning to a new software environment (ERP and AI).
Managed Services Consultant
As a Managed Services Consultant, you serve as the dedicated point of contact for clients, supporting them with Microsoft Dynamics 365 Business Central, Distri Apps, and Steel365. You analyze inquiries, contribute ideas for improvements, and ensure that clients continue to get the best out of their solution.
Solution Architect
Qubix is looking for a Solution Architect. You bridge business needs and technology by designing tailored solutions, leading project delivery, and guiding customers toward successful digital transformation. You take ownership from analysis and solution design through to implementation and stakeholder alignment.
Dynamics 365 F&O Finance Consultant
iFacto Industry Solutions is looking for a Dynamics 365 F&O Finance Consultant. It’s not just about processing numbers; it’s about transforming financial processes. As an experienced consultant at iFacto, you make a difference for ambitious clients while giving your own career a significant boost.
Dynamics 365 BC Consultant
Do you know the challenges of a construction wholesaler or building materials company from experience? Are you the person colleagues turn to when they have questions about processes or ERP systems? Then this could be your next career move. We are looking for a Dynamics 365 BC Consultant!
Customer Success Consultant
As a Customer Success Consultant, you'll act as a trusted advisor, guiding customers throughout their journey, identifying growth opportunities, and ensuring they achieve their business goals. If you enjoy combining technology, business insight, and customer engagement, this is a role where you can make a real impact.
